OUR AGREEMENT FOR YOUR ACCOMMODATION BOOKING
Your Accommodation Booking
Whether you book alone or as a group, we will only deal with the lead booking name in all subsequent correspondence, including changes, amendments and cancellations. You must be 18 years old at the time of booking and possess the legal capacity and authority to book as the lead name and take up the offers advertised by us if they are still available. It is a condition of your booking with us that you and all other members of your party, including infants and children, are adequately insured and any person who is under 18 years old must be accompanied by an adult whilst staying at the accommodation. There may be other restrictions and conditions on some offers, but these are explained in the details of those offers. If there is an obvious error on the confirmation invoice we reserve the right to correct it as soon as we become aware of it, but we will do this within 7 days of issuing the confirmation invoice or, if your date of arrival in the accommodation is within 7 days, no later than 24 hours before that date.
If You Change Or Cancel Your Booking
If you wish to change or cancel your booking you must advise us. If you want to change any details of your booking (such as changing to different accommodation or changing a name in your party), we will do our best to help. If a change you requested is made we will charge an ‘amendment fee’ for each detail of the booking which we allow you to change without a cancellation. If you make the allowed change more than 70 days before the date of arrival at the accommodation, the fee will be 10€ per change per person. If you make the allowed change within 70 days of the date of arrival at the accommodation, the amendment fee will be 10€ per change per person.
If you want to cancel your accommodation booking or part of it the lead name on the booking must advise us. Once we receive your notice of cancellation you should expect to receive a cancellation invoice within 14 days. If you do not then please contact us. To cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell your accommodation, we make a cancellation charge on the scale shown below. The person who made the booking is responsible for paying this charge. The size of the charge depends on when we receive your notification – the more notice you give, the less we will charge.
These charges are based on how many days before your booked arrival time we receive your cancellation notice.
Period Before Departure When Notice Of Cancellation Is Received
up to 59 days or more no charge.
Percentage Of Total Booking Price
58 – 45 days 40%
44 – 16 days 70%
15 – 0 days 100%